Welcome to Volunteers Malta! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, https://volunteersmalta.com (“the Site”). By using the Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you register an account, create a profile for your voluntary organization, or interact with our Site, we may collect personal information such as:
- Name
- Email address
- Contact details
- Location information
- Profile details of your organization
- Images you upload to the Site
1.2 Voluntary Work Listings
If your organisation creates a voluntary work listing, the information you provide, including images, location details, and contact information, will be visible to the public.
1.3 Automatic Data Collection
We may automatically collect certain information about your device, browsing actions, and usage patterns, including:
- IP address
- Browser type
- Pages visited
- Referring/exit pages
2. How We Use Your Information
2.1 To Provide and Improve Our Services
We use your information to:
- Facilitate the connection between volunteers and organisations.
- Improve the functionality and user experience of our Site.
- Monitor and analyse usage trends.
2.2 Communication
We may use your contact information to communicate with you about your account, updates to our services, or any issues related to your profile or listings.
3. Media
If you upload images to the Site, please avoid including images with embedded location data (EXIF GPS). Visitors to the Site can download and extract any location data from images available on the Site.
4. Cookies
4.1 Use of Cookies
We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device.
4.2 Types of Cookies We Use
- Login Cookies: We set temporary cookies to determine if your browser accepts cookies. These cookies do not contain personal data and are discarded when you close your browser.
- Persistent Cookies: When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.
4.3 Managing Cookies
You can manage or disable cookies in your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.
5. Embedded Content from Other Websites
Content on this Site may include embedded media (e.g., videos, images, articles) from other websites. Embedded content behaves the same way as if you visited the other website directly. These websites may collect data about you, use cookies, and track your interaction with their content.
6. Who We Share Your Data With
We do not sell or rent your personal data to third parties. However, if you request a password reset, your IP address will be included in the reset email.
Our website uses Google Analytics and Microsoft Clarity to collect and analyze data on visitor behavior to improve our services and marketing efforts. This data includes behavioral metrics, heatmaps, and session replays, captured using cookies and other tracking technologies. All data collected is anonymized and does not include any personally identifiable information (PII). We use this information for site optimization, advertising, and fraud/security purposes. For more details on how Google and Microsoft collect and use your data, please refer to the Google Privacy Statement and Microsoft Privacy Statement respectively.
7. How Long We Retain Your Data
7.1 Voluntary Work Listings
Listings created by organizations will remain on the Site until they are removed by the organisation or by site administrators.
7.2 Account Information
For users who register on our Site, we store the personal information provided in their user profile. You can view, edit, or delete your personal information at any time, except for your username. Site administrators can also view and edit this information.
7.3 Comments
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
8. Your Rights Over Your Data
If you have an account on the Site or have left comments, you can request an exported file of the personal data we hold about you. You may also request that we erase any personal data we hold, except for data we are required to keep for administrative, legal, or security purposes.
9. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Additionally, your data may be processed and stored in locations outside of Malta, depending on where our service providers are located.
10. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info[at]volunteersmalta[dot]com.
By using the Site, you acknowledge that you have read and agree to this Privacy Policy.
Last Updated: 2nd August 2024